We don’t think you’ll cancel. If you decide we’re not the right host for you, we’ll give you a full refund. Simply cancel your subscription during the first 7-days to receive a complete refund.

The 7-day money-back guarantee is only applicable for first-time signups. Second-time and subsequent sign-ups are not eligible for the same. For instance, if you’ve had an account with us before, canceled, and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

Refund is not applicable on Domain registration/transfer/renewal, cPanel, Plesk, Control Panel, LiteSpeed, Softaculous, Cloud, VPS, Dedicated Server, Paid Support, SSL Certificates, Sitelock, SpamExperts, WHMCS, Windows OS, SQL, G Suite, Office 365 and any other paid licenses.

The modifications done in the pricing pattern or policy by the software license company will take effect immediately on XDAHost clients.

The money-back-guarantee is provided on Shared hosting, WordPress hosting, and Unlimited hosting with more than 6-month plan.

No refund will be made if your Service(s) are suspended or terminated for cause.

There is a limitation of every hosting platform. On an OpenVZ VPS, GUI is not supported and it won’t be possible to upgrade the kernel or change BIOS setting. Kernel upgrade is possible on KVM Cloud instances but you cannot change the BIOS settings. You won’t be eligible for a refund in such cases.

The refund will not cover any kind of taxes, setup fees, refund processing fees, postal charges or any kind of payment processing charges, or bank fee(s). There will be no refunds issued in case the web hosting account was involved in violation of our terms of service or any kind of illegal or system resources over-usages or after 7-days period or beyond the coverage of our refund policy as noted here.

If the web hosting service includes a free domain name, and you cancel the web hosting service, the domain charges (standard rate as per website) will be deducted from the refund amount. If the refund amount is less than the domain name price, you will have to pay the difference or forfeit the domain. The ownership of the domain will remain with XDAHost if you fail to pay the difference amount.

Transfer fees would be applicable if you wish to transfer the free domain name to some other provider. Without transfer fees, the domain will not be released.

The payments made through bank transfer, cheque, money order, cash deposit, DD are non-refundable. A refund will be added as credit to the hosting account.

The refund request placed after 7 days will not be processed and you will not be eligible for any refund.

The cancellation request should be sent through the client area.

After sending the cancellation request, it would take 4 – 5 working days to complete the refund process.

Domain Payments

• Domain Registrations: No refund is applicable once the domain is registered.
• Domain infringement: You cannot register a domain name similar to a trademarked domain/a domain similar to a brand and is engaged in a business providing similar goods or services. Any person trying to register such a domain name will be held liable for infringement of the Trademark. Example: Flipkartsale.[TLDs], bajajfinancecs.[TLDs], adtyabrlafnanc.[TLDs]
• Domain Renewal: We will send you reminders to renew your domain one month before the expiry. We are not responsible for failure or delay in the renewal of a domain. Once a domain is renewed, no refunds will be given

Check our Terms & Conditions, Acceptable Usage Policy, Unlimited Hosting Policy, and Privacy Policy.